Cyber Insurance – flashligh on challenges and opportunities

Session Description:
A presentation open for discussion will highlight and elaborate on selected aspects from the insurer and the Cyber Security provider perspective.

Curent view on the cyber insurance market:
- How does the market develop and what are the main challenges in the future?
- What to know about key aspects like „cyber accumulation risk“ and „cyber war clauses“?
- Effective cyber underwriting requires expertise in cyber security. Can generative AI maybe help?

Curent view on the threat landscape:
- What are the key trends in the threat landscape?
- Deep dive case study

Conclusions

Speakers:
- Tanya Waeber, Head of Cyber, Generali Global Corporate & Commercial Germany
- Richard Hösl, Insurance Security Lead, Accenture GmbH

Driving Growth through Technology Enhanced Agent Experience

Session Description:
As with almost every other industry, the challenge facing the insurance sector is for companies to stop focusing on what they can sell, and to start thinking about what their ecosystem need - customers, agent, employees – who are often frustrated with the fragmented experience of their digital systems. Carriers need to find ways to differentiate themselves in a crowded marketplace and build stronger relationships with customers, employees, and especially, agents.

EPAM’s presentation explores:
- How do legacy systems negatively impact user experience and what are the barriers to overcome.
- A framework that enables next-gen agent experience to conduct business efficiently.
- ‘Digital front door’, a future-ready strategy to provide superior experience for customers, employees and agents and what success looks like.

Speaker:
- Ingo Weinem, VP, Global Co-Head Insurance, EPAM

Generative AI will change insurance – but how to succeed?

Session Description:
With the ongoing buzz around generative AI, CxOs have the challenge of navigating between hype, promises and risks of AI – how to harness the power of (generative) AI in the shorter term and how best to lay the foundations for a successful deployment and scaling of AI for the future.

In this session we will share and discuss our view on generative AI in insurance – addressing top of mind questions:  what are the most immediate impact areas and what is further out? What are imperatives as you move from piloting AI use cases to scaling across the entire enterprise? What are implications for your operating model?

Expect live discussion, real client examples and the opportunity to ask questions.
This session will be held in German language.

Speakers:
- Michael Czachs, Senior Partner, Industry Insurance Leader DACH, IBM Consulting 
- Nathaniel Boisgard, AI & Analytics Leader Austria, IBM Consulting