Premium Partner
The "InsuranceCom CE" Senior Executive Conference is the leading independent platform for decision makers of the insurance industry in Switzerland, Germany, Austria and Liechtenstein. The high-caliber community is composed of an exclusive circle of personally invited members of executive management, boards of directors and supervisory boards of the insurance industry, as well as top managers of relevant business partners. The focus is on informal dialogues between the executives and peers. The private conference is media-free. The University of St. Gallen (HSG) is actively involved as an expertise partner. The conference will be held bilingually in German and English with simultaneous translation.
InsuranceCom CE-Zurich 2024
Leaders’ Insights: Acceleration Strategies for Profitable Growth
General uncertainty across markets, driven by factors such as inflation, fear of recession, geopolitical tensions and climate change, continues to impact the insurance market. In 2024-2026, insurers will focus on «back to the core» and bottom-line profitability and improving customer retention and adapting to the digital age. Operational resilience and organizational agility are also top priorities to enable insurers to be flexible and responsive to market fluctuations.
Zurich Insurance, one of the world's largest insurers, has ambitious goals: even more customer focus, growing margins and a return on equity of 20 per cent. How is this possible?
Looking forward, traditional growth paths will be harder, margins will continue to be pressured, and disruption will continue. Insurance leaders need to pull both "Traditional" and "Next Gen" levers at the same time to achieve significant, sustainable cost reductions alongside growth.
In the session 'New Paradigm in Customer Relationships 'Addressing the Intermediation Challenge', we will examine the following questions from various insurance sectors: How is 'direct-to-customer' behaviors towards customers changing and where are embedded insurance models the future? Is the omni-channel approach still appropriate?
We also use the example of the automotive industry to show its disruptive shifts and their relevance to the insurance industry. What is meant by "The car talks to the insurance company"?
Insurers and reinsurers have been using data analytics extensively, for actuarial purposes, improving risk selection for underwriting purposes or intelligent triaging of work. We want to highlight experiences in the GenAI journey, illustrated with practical examples of embedding GenAI in insurance.
And let Bart De Langhe inspire you with his new bestseller 'Leveraging Human Intelligence to Unlock the Power of Data'.
The Insurance Conference 2024 will once again address and discuss fundamental questions at the highest level. The participants are senior executives who have been personally invited.
InsuranceCom CE-Central Europe – the platform where Senior decision-makers of the Swiss and Central Europe Insurance industry meet and exchange their experiences.
Program
Prof Dr Peter Maas
Professor of Management at University of St.Gallen & Deputy Chairman Supervisory Board wefox Insurance
![](/web/image/12504-8b83c38b/maas-peter.jpg)
Patrick Saner
Head Macro Strategy, Director Swiss Re Institute, Swiss Re Management Ltd
![](/web/image/13736-b1c2e298/Patric-Saner.jpg)
Bettina Dietsche
Chief People and Culture Officer,
Allianz Group
![](/web/image/13735-21c14685/dietsche-bettina.jpg)
Conny Kalcher
Group Chief Customer Officer,
Zurich Insurance Company Ltd
![](/web/image/13777-a9b112bf/Conny-Kalcher.jpg)
Patric Deflorin
Member of the Executive Board, Head of Market Management, Die Mobiliar
![](/web/image/13779-587e1abf/Patric-Deflorin.jpg)
Dr Joy Müller
Member of the Executive Board, Head of Market Department, Swica
![](/web/image/13778-69d25069/Joy-Mueller.jpg)
Volker Schmidt
Member of the Executive Board, Head of Information Technology, Swiss Life AG
![](/web/image/13745-2cc7e2c4/Volker-Schmidt.jpg)
Dr Henning Droege
Associate Partner Insurance,
Porsche Consulting GmbH
![](/web/image/13747-9f9fe801/Henning-Droege.jpg)
Lisa Kondratieva
Head AI & Digital Solutions, ti&m AG
![](/web/image/13958-70358e52/Lisa-Kondratieva.jpg)
Dr Stefan Weih
Head of Operation Digital Transformation, Allianz Partners
![](/web/image/13776-132a682a/Stefan-Weih.jpg)
Ermir Qeli
Head Data Science and AI, Director,
Swiss Re Management Ltd
![](/web/image/13753-ac456a4e/Ermir-Queli.jpg)
Prof Dr
Bart De Langhe
Professor of Marketing and Behavioral Scientist, KU Leuven and Vlerick Business School
![](/web/image/13755-98526761/Bart-De-Langhe.jpg)
Impressions
Venue
Senior Dialogues & Dinner
September 25, 2024
Hotel Belvoir
Säumerstrasse 37
CH-8803 Ruschlikon/Zurich
T +41 44 723 83 83
W www.hotel-belvoir.ch
Senior Executive Conference
September 26, 2024
GDI Gottlieb Duttweiler Institute
Langhaldenstrasse 21
CH-8803 Ruschlikon/Zurich
T +41 44 724 61 11
W www.gdi.ch
![](/web/image/10157-fac72fd9/GDI-Aussenaufnahme-15.jpg)
Program 2015 - 2024
Program 2024
Program 2023
Program 2022
Program 2021
Program 2020
Program 2019
Program 2018
Program 2017
Program 2016
Program 2015
Program
2007 - 2014
Program 2014
Programm 2013
Program 2012
Program 2011
Program 2010
Program 2009
Program 2008
Program 2007
Review
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